Contact Us
ERS offices are open from 7:45 a.m. to 4:30 p.m. Monday through Friday, except State Holidays.
NOTE: For information on medical, chiropractic, prescription drug, dental, vision, and life insurance benefits, contact the Hawaii Employer-Union Health Benefits Trust Fund (EUTF) at eutf.hawaii.gov.
Oahu
City Financial Tower (Map)
201 Merchant Street, Suite 1400
Honolulu, HI 96813-2980
The Employees’ Retirement System (ERS) is located on the corner of Merchant and Alakea Streets on the 14th floor of the City Financial Tower. Validated parking is available in the building.
Phone: (808) 586-1735
1-888-659-0708 (Members residing on the continental United States)
Fax: (808) 587-5766
Email: dbf.ers.sss@hawaii.gov
For requests related to the Uniform Information Practices Act, please see the ERS Records Requests FAQs below prior submitting your request.
ERS Records Request FAQ
Parking Instructions
- Enter parking garage from Richards Street which is a one-way street going towards the ocean (Makai).
- Park on the 3rd level and take the elevator to the lobby.
- Catch the building elevator to the 14th floor.
- Validate your parking ticket with the ERS receptionist before leaving.
Neighbor Island Locations
Hawaii (Map)
101 Aupuni Street, Ste. 208
Hilo, HI 96720
Ph: (808)974-4077
Fax: (808)974-4078
Kauai (Map)
3060 Eiwa Street, Rm. 302
Lihue, Kauai, HI 96766
Ph: (808)274-3010
Fax: (808)241-3193
Maui (Map)
54 S. High Street, Rm. 218
Wailuku, Maui, HI 96793
Ph: (808)984-8181
Fax: (808)984-8183
Neighbor Islands may call toll free to Oahu for assistance
Hawaii 974-4000 ext. 61735
Maui 984-2400 ext. 61735
Kauai 274-3141 ext. 61735
Molokai/Lanai 1-800-468-4644 ext, 61735